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Return PolicyFrom the day you receive your item, our return policy is valid for 7 days. And the item(s) should be in its original and including unopened seal, along with the corresponding original order confirmation, delivery note, accessories and free gifts. As our items are sold on the Carrefour Marketplace, the return in-store is not available, and you should contact the Customer Service by phone to schedule a pickup to return the item(s). If you have received an item(s) that is defective (e.g. delivered with ripped or missing parts, or other damage) or not matching the description (e.g. different model, different color), then it may be returned for a replacement or full credit upon approval.
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